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What Is The Current Status of My Order?

Navigating the journey of your custom packaging order can seem daunting.

Yet, it’s vital to ask, “Where is my order?” Here, we will break down our process, ensuring you know how to track your order at each step of its journey.

Placing Your Order

Once you’ve placed your order, our team gets to work right away.

We start by confirming your order and its specifics. Then we process your payment and begin the process of bringing your vision to life.

Production Phase

Post-confirmation, your order enters the production phase.

This step is where your custom packaging is created according to the design you’ve approved.

The duration of this phase depends on the complexity of your packaging design and the quantity of your order.

Shipping and Delivery

Once production is complete, your order is carefully packed and prepared for shipping.

We will provide you with a tracking number to monitor your order’s journey to your doorstep. The delivery time may vary depending on your location and the shipping method chosen.

Questions or Concerns?

Should you have any questions about your order status or if you need assistance with tracking your order, please get in touch with JML Packaging.


The JML Packaging team is dedicated to providing you with the best service possible and will work diligently to address your queries.

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