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Is it Possible to Cancel My Order?

Ordering custom packaging is a significant commitment, and we understand that sometimes circumstances change.

It’s natural to ask, “Can I cancel my order?” Let’s delve into our policies regarding order cancellations.

Placed but Not Paid

If you have placed an order but have yet to make payment, you are free to cancel the order without any penalties. We understand that changes can occur, and we aim to be as accommodating as possible.

Placed and Paid

The scenario becomes slightly more complex once payment has been made. If the design process has not yet commenced, it is still possible to cancel the order.

Design Process Initiated

Once the design process has begun, cancellation is more difficult. The further along the process you are, the more complicated it becomes to cancel the order. Depending on the work completed, certain fees may apply.

After Production Has Begun

Unfortunately, once production has started, it’s not possible to cancel the order. At this point, our resources have been committed, and it is difficult to repurpose or revert them.


Our priority is to provide you with the best possible service.

If you have any questions about our cancellation policy or need assistance, please reach out to us.


We are here to work with you, ensuring your experience with us is seamless and satisfying.

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